Task 1 — Find a property
Please imagine that you are planing a vacation and decided to rent a vacation rental property.
Now all you need is to find a nice property and you’ll be on your way, leaving on the 23rd of November.
You decided to go to Amsterdam for a week (7 days) and stay at a non-smoking property with internet access.
And since you’re going to Amsterdam, you would love to stay at a property next to a canal.
Please use the website’s tools and features to find this property.
Task 2 — Book a property
Now that you found a property, please go ahead and book it.
Remember that you also need a place to park your rented car while you’re staying in this property.
Please use your own name, address and contact information (Don’t worry, this information will be discarded once this task is done). You can use the following credit card information:
Visa — Number 4453 2345 4343 9847 — Exp. Date 02/2015 — Security Code 4356
Task 3 — Send a message to a property’s owner or manager
Now that your vacation rental is booked you heard news of a friend that wants to go on this trip with you.
Please contact the person responsible for the property and ask if you can bring a guest with you with no extra charges.
Task 4 — Review a property
Since you’re already logged into your account, please take this opportunity and review the vacation rental property that you stayed on your last trip to Hawaii.
Imagine that you had a great time in the vacation rental you stayed during that trip.
Please write a review and to it. Use the information bellow:
“We had a great experience during our stay at this property.”
File 1, File 2
Task 5 — Find the cancellation policy of a property
You heard rumors at work about a last minute business trip and unfortunately you think you might have to cancel your vacation plans. But you’re not sure yet. Please find out what would happen if you had to cancel your booking.
Task 6 — Cancel a booking
Looks like the rumors were true. You will have to travel for work and won’t be able to go on vacation. Please cancel your booking.
Task 7 — Change your notification settings
You are very sorry about cancelling your trip as well as worried about receiving your money back. You want to know right away if there’s a new message or any sort of communication coming from the vacation rental owner/manager.Please find a way to set up some sort of alarm whenever you receive a new message.
Task 8 — File a complain about a review
You found out that the host from your last trip to Maui gave you a pretty bad review as a guest. And he also wrote some things that were not true. Maybe he’s confusing you with another guest. Please try to fix that.
Task 9 — Wish list
You haven’t given up the idea of going to Amsterdam on your next vacation and you really liked the apartment that you found. Please find a way to save that property for a future vacation opportunity.
Task 10 — Contact
You are worried about the review that you received and want to talk to someone from Keyzz over the phone. Find a way to communicate directly with Keyzz.com.